Business Process Management


SKU: GS2718 Categories: ,

Business Process Management

Our Business Process Management training materials provides you with a fully-customizable package of courseware content for delivery to your employees and/or students. Everything you need to run the course is included, just add trainer!

All courseware print licences are perpetual – buy once and use forever!

  • Fully customizable. Sold on a site licence basis, you can tailor ALL content to meet specific learning or corporate requirements.
  • Digital download. Content is available to download after purchase.
  • Proven. Our course materials are used in hundreds of training centres around the world. Every course is fully beta tested and validated in the classroom before undergoing a full production release.
  • Simple… No need to invest in expensive DTP applications – all files are easily editable in any word processor.
  • Print on demand. You only need to print exactly what you need, when you need it.
  • Totally flexible. Courses can be modified to meet specific requirements. Sections can be removed. New content added. One or more titles can be combined. Whatever your training requirements, our courseware can help you meet that need.
  • Unlimited users. Content is sold on a site licence basis. You can train as many staff or employees at that location as you like. Forever!
  • Buy once. Use forever! You’re buying a perpetual licence. One payment gives you an unlimited site licence for use as long as you need it.
  • No limits! Unlike some content providers, our licence enables you to reprint the courseware as many times as you like. 1 student or 100,000. No limits…

Student manual

Fully customisable. May be opened in any word processor and changed to meet your exact needs.

Trainer manual

Fully customisable with additional information for trainers.

Ice breakers and classroom activities

Empty section. Edit page to add content here.

Pre-assignment exercise

Pre-assignment exercise. Fully customisable. Helps to reinforce the delegates understanding of the course contents.

Course outline

Content overview. Fully customisable. Comprehensive course overview to help you market your course to your customers.

PowerPoint presentations

PowerPoint presentations. Fully customisable. Complete set of PowerPoint slides for use by the trainer.

Sales information sheets

Sales information sheets. Fully customisable. Information sheets to help you sell your course to your employees or external customers.

Additional reading materials

Additional reading… Fully customisable. Give your students some recommended further reading materials for this course.
  • Icebreaker: Elementary Processes, My Dear!
  • Course Overview
  • The Fundamentals of Business Process Management • What is Business Analysis? • What is Enterprise Content Management? • Enterprise Content Management Model • What is Business Process Re-Engineering? • Business Process Re-Engineering Model
  • Defining Business Process Management • What is Business Process Management? • Brief History of Business Process Management • What are the Benefits of Business Process Management?
  • Reflecting on Processes
  • The Business Process Life Cycle
  • Energizer: Curb Creative Roadblocks
  • The Vision Phase • Creating a Vision and Seeing the Big Picture • Sharing Your Vision • Dreaming Big
  • The Design Phase • Gathering Information • Defining Your Problem • Identifying Existing and Future Processes • About Process Mapping • Creating a Process Map with a Flow Chart • Creating a Process Map with a Swimlane Diagram • Map it Out • Defining Improvements • Establishing Functions and Identifying Function Leaders
  • The Modeling Phase • Performing What-if Analysis • Test Driving • Testing the Design
  • Execution Phase • Implementing Processes • Exploring Automation • Automating Processes • Understanding Business Rules • Making Connections • The Role of Workflow Engines • Case Studies • Steps to Implement a Workflow Engine
  • Energizer: How Will You Manage the Change?
  • The Monitoring Phase • Implementing Measures • What is Business Activity Monitoring (BAM)? • The Balanced Scorecard • Creating a Balanced Scorecard • Identifying Gaps with Process Mining
  • The Optimizing Phase • What It’s All About • Business Process Improvement • Introduction to Lean • Cut Out the Waste • Introduction to Six Sigma • Tie It All Together
  • Workshop Wrap-Up