Microsoft Business Contact Manager 2010 – Complete


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Microsoft Business Contact Manager 2010 – Complete

Our Microsoft Business Contact Manager 2010 training materials provides you with a fully-customizable package of courseware content for delivering Microsoft Office training to your employees and/or students. Everything you need to run the course is included, just add trainer!

All courseware print licences are perpetual – buy once and use forever!

  • Complete. Includes content at Foundation, Intermediate and Advanced levels.
  • Fully customizable. Sold on a site licence basis, you can tailor ALL content to meet specific learning or corporate requirements.
  • Digital download. Content is available to download after purchase.
  • Proven. Our course materials are used in hundreds of training centres around the world. Every course is fully beta tested and validated in the classroom before undergoing a full production release.
  • Simple… No need to invest in expensive DTP applications – all files are easily editable in any word processor.
  • Print on demand. You only need to print exactly what you need, when you need it.
  • Totally flexible. Courses can be modified to meet specific requirements. Sections can be removed. New content added. One or more titles can be combined. Whatever your training requirements, our courseware can help you meet that need.
  • Unlimited users. Content is sold on a site licence basis. You can train as many staff or employees at that location as you like. Forever!
  • Buy once. Use forever! You’re buying a perpetual licence. One payment gives you an unlimited site licence for use as long as you need it.
  • No limits! Unlike some content providers, our licence enables you to reprint the courseware as many times as you like. 1 student or 100,000. No limits…

Student manual

Fully customisable. May be opened in any word processor and changed to meet your exact needs.

Student workbook

Fully customisable. Additional book includes series of practical tasks and review questions.

Student workbook exercises

Sample exercises to accompany the student workbook.

Trainer manual

Fully customisable with additional information for trainers.

Timetable and lesson plans

Detailed timetable and plans ensure you deliver the best possible course

PowerPoint presentations

PowerPoint presentations. Fully customisable. Complete set of PowerPoint slides for use by the trainer.
  • Getting Started What is Business Contact Manager? — Installing Business Contact Manager — Using Express Setup — Using Advanced Setup
  • Using Business Contact Manager Using the Business Contact Manager Dashboard — Viewing Business Contact Manager Folders — Using the Business Contact Manager Menu — Using the Business Contact Manager Toolbar
  • Working with Business Contact Manager Data Creating a Database — Removing a Database — Connecting to a Shared Database — Sharing Your Database — Managing Your Database
  • Getting Help in Business Contact Manager About the Welcome E-Mail — Using the Dashboard Links — Using “Learn About Business Contact Manager” — Using the Help Menu
  • Accounts Opening the Accounts Folder — Creating New Accounts — Editing an Account — Account Views
  • Business Contacts Opening the Business Contacts Folder — Creating a Business Contact — Editing a Business Contact — Business Contact Views
  • Opportunities Opening the Opportunities Folder — Creating an Opportunity — Editing an Opportunity — Opportunity Views
  • Business Projects and Project Tasks Opening the Business Projects and Project Tasks Folders — Creating a New Project with Tasks — Editing Business Tasks and Projects — Viewing Business Tasks and Projects
  • Communications History and Linking Creating a History Item — Creating a Business Note in an Item — Creating a Business Note Outside an Item — Viewing the Communication History Folder — Using Link to Record — Using E-mail Auto-Linking
  • Using the Dashboard Opening the Dashboard — The Home Tab — The Sales Tab — The Marketing Tab — The Projects Tab — Customizing the Dashboard
  • Information Management Tools Setting up the Product and Service Items List — Using the Product and Service Items List — Importing Data — Exporting Data — Generating Reports — The Reports Window
  • Marketing Campaigns Creating a Basic Campaign — Tracking Campaign Results — Creating a Campaign through Word — Creating a Campaign through Publisher
  • Customizing Forms Creating a Custom Form — Editing Lists in a Form — Editing Lists Outside a Form
  • Working with Accounting Express Installing Accounting Express — Opening Accounting Express — Setting up a Connection to Accounting Express — Using the Accounting Tools Menu