Microsoft Outlook 2013


SKU: GC1907 Categories: ,

Microsoft Outlook 2013

Our Microsoft Outlook 2013 training materials provides you with a fully-customizable package of courseware content for delivering Microsoft Office training to your employees and/or students. Everything you need to run the course is included, just add trainer!


All courseware print licences are perpetual – buy once and use forever!

  • Complete. Includes content at Foundation, Intermediate and Advanced levels.
  • Fully customizable. Sold on a site licence basis, you can tailor ALL content to meet specific learning or corporate requirements.
  • Digital download. Content is available to download after purchase.
  • Proven. Our course materials are used in hundreds of training centres around the world. Every course is fully beta tested and validated in the classroom before undergoing a full production release.
  • Simple… No need to invest in expensive DTP applications – all files are easily editable in any word processor.
  • Print on demand. You only need to print exactly what you need, when you need it.
  • Totally flexible. Courses can be modified to meet specific requirements. Sections can be removed. New content added. One or more titles can be combined. Whatever your training requirements, our courseware can help you meet that need.
  • Unlimited users. Content is sold on a site licence basis. You can train as many staff or employees at that location as you like. Forever!
  • Buy once. Use forever! You’re buying a perpetual licence. One payment gives you an unlimited site licence for use as long as you need it.
  • No limits! Unlike some content providers, our licence enables you to reprint the courseware as many times as you like. 1 student or 100,000. No limits…


Student manual

Fully customisable. May be opened in any word processor and changed to meet your exact needs.

Student workbook

Fully customisable. Additional book includes series of practical tasks and review questions.

Student workbook exercises

Sample exercises to accompany the student workbook.

Trainer manual

Fully customisable with additional information for trainers.

Timetable and lesson plans

Detailed timetable and plans ensure you deliver the best possible course

PowerPoint presentations

PowerPoint presentations. Fully customisable. Complete set of PowerPoint slides for use by the trainer.

Course contents: Core

  • The Basics • Getting Started • About the Notification Icon and Windows 8 Notifications • Using the Folder Pane • Using Peeks • Review Questions
  • Working with E-Mail Messages • Opening Messages • Replying to Messages • Forwarding Messages • Deleting Messages • Review Questions
  • Creating Messages • Creating a New Message • Formatting Text • Attaching Files or Items • Changing the Theme • Checking Your Spelling • Sending the Message • Review Questions
  • Working with the Calendar • Opening the Calendar • Creating a New Appointment • Creating a Meeting • Using the Daily Task List • Changing the Calendar View • Using the Weather Bar • Review Questions
  • Working with Tasks • Opening the Tasks Folder • Creating Tasks • Changing the Task View • Updating Task Completion • Deleting Tasks • Review Questions
  • Working with Notes • Opening the Notes Folder • Creating and Deleting Notes • Changing the Note View • Arranging Notes • Review Questions
  • Working with People • Opening the People Folder • Creating a New Contact • Marking a Contact as a Favorite • Changing the Contact View • Creating a Contact Group • Review Questions
  • Using Social Networks • Connecting to Social Networks • Viewing Social Network Contacts • Viewing Social Network Information • Removing Social Networks • Review Questions
  • Getting Organized • Creating Folders • Moving Items into Folders • Categorizing Items • Using Search • Using Filter • Handling Junk Mail • Review Questions
  • Using Conversations • Understanding Conversations • Expanding and Collapsing Conversations • Viewing Conversation Messages • Turning Conversations On or Off • Cleaning Up a Folder or Conversation • Ignoring a Conversation • Review Questions
  • Using Quick Steps • Using Default Quick Steps • Creating New Quick Steps • Deleting Quick Steps • Resetting Quick Steps • Review Questions
  • Customizing the Interface • Changing Ribbon Display Options • Customizing the Quick Access Toolbar • Hiding and Showing Ribbon Tabs • Creating Custom Ribbon Tabs • Resetting Interface Changes • Review Question

Course contents: Advanced

  • Using the Favorites List • Adding Folders to the Favorites List • Changing the Order of Favorite Folders • Removing a Folder from the Favorites List • Enabling and Disabling the Favorites List • Review Questions
  • Using Search Folders • Creating Default Search Folders • Creating Custom Search Folders • Using Search Folders • Modifying Search Folders • Deleting Search Folders • Review Questions
  • Using Rules • Creating a Simple Rule • Using the Rules Wizard • Editing Rules • Deleting Rules • Review Questions
  • Using Categories • Configuring Categories • Using Quick Click • Using Categories in a View • Creating Category Search Folders • Review Questions
  • Managing Junk Mail • Configuring Junk Mail Options • Using the Junk E-Mail Folder • About the Phishing Filter • About Automatic Downloads • Managing Blocked and Safe Senders Lists • Review Questions
  • Sharing Your Calendar • Sharing a Calendar • Responding to a Calendar Sharing Request • Viewing Another User’s Calendar • Using Schedule View • Review Questions
  • Scheduling Meetings with Microsoft Exchange Server • Creating a Meeting Request • Using the Scheduling Assistant • Using the Room Finder and Sending a Meeting Request • Responding to a Meeting Request • Tracking Responses • Managing Attendees • Cancelling a Meeting • Review Questions
  • Exchange Server Mailbox Features • Setting Permissions on Your Mailbox • Configuring Delegate Access • Viewing Another User’s Mailbox • Setting Up Automatic Replies • Review Questions
  • Using Signatures • Creating a Signature • Editing a Signature • Setting Signature Options • Using Signatures • Review Questions
  • Organizing Data • Using Mailbox Cleanup • Configuring AutoArchive • Manually Archiving Data • Exporting Data • Importing Data • Review Questions
  • Managing Personal Folders • Creating a Personal Folders File • Setting a Personal Folders File as Default • Adding a Password to a Personal Folders File • Opening Personal Folders • Closing Personal Folders • Review Questions
  • Using Outlook Profiles • Creating a New Profile • Viewing Profile Properties • Setting Profile Options • Choosing Your Profile • Deleting a Profile • Review Questions

Course contents: Expert

  • Using the Address Book, Part One • Opening the Address Book • Components of the Address Book • Searching the Address Book • Options in the Address Book • Review Questions
  • Using the Address Book, Part Two • Adding Entries • Editing Entries • Deleting Entries • Using the Outlook Address Book to Send Mail • Review Questions
  • Advanced Calendar Options • Using the Time Zone Feature • Creating Recurring Appointments • Adding Holidays to Your Calendar • E-mailing Your Calendar • Review Questions
  • Advanced Message Options • Adding Voting Options • Changing the Reply-To Address • Delaying Delivery • Saving Your Message Outside Sent Items • Review Questions
  • Advanced Task Options • Creating Recurring Tasks • Marking a Task as Private • Assigning Tasks • Receiving Assigned Tasks • Sending a Status Report • Review Questions
  • Advanced Contact Management Options • Marking a Contact as Private • Adding a Contact to Favorites • Creating a Contact Group • Forwarding a Contact • Sharing Your Contacts List • Review Questions
  • Working with Macros • Enabling the Developer Tab • Setting Macro Security • Creating a Macro • Running a Macro • Review Questions
  • Using the Trust Center, Part One • Opening the Trust Center • Identifying Trusted Publishers • Setting Privacy Options • Setting E-Mail Security Options • Review Questions
  • Using the Trust Center, Part Two • Controlling Attachment Handling • Changing Automatic Download Settings • Dealing with Programmatic Access • Managing Add-Ins • Review Questions
  • Customizing Your Microsoft Account • Changing Your Profile Picture • Changing the Office Background and Theme • Adding Services • Removing Services • Review Questions
  • Getting Started with Business Contact Manager, Part One • What is Business Contact Manager? • Downloading and Installing Business Contact Manager • Using Express Setup • Using Custom Setup • Review Questions
  • Getting Started with Business Contact Manager, Part Two • Opening Business Contact Manager • Using the Interface • Reviewing the Welcome Center • Using Sample Data • Switching to Your Business Data • Review Questions